MINE FIRST INTERNATIONAL

Mine First International

FREQUENTLY ASKED QUESTIONS

How can I place a bulk order?

You can place a bulk order by contacting us directly via email or phone. Our sales team will guide you through the process and provide a custom quotation.

Do you ship internationally?

Yes, we ship worldwide. We partner with trusted logistics companies to ensure safe and timely delivery to any location.

What is your minimum order quantity (MOQ)?

Our MOQ varies depending on the product type. Contact us for details on your specific requirements.

Can I customise my order?

Absolutely! We offer full customisation, including materials, colours, branding, and packaging to match your business needs.

How long does production take?

Production time depends on the size and complexity of your order. Typically, it ranges from 2 to 6 weeks after order confirmation.

What payment methods do you accept?

We accept bank transfers, PayPal, and other secure payment methods. International clients can pay through trusted global gateways.

How do I track my shipment?

Once your order is dispatched, we’ll send you a tracking number so you can monitor your shipment in real time.

 

What if I receive damaged products?

If you receive any damaged products, contact us within 48 hours with photos, and we’ll arrange a replacement or refund.

Do you offer samples?

Yes, we provide samples for most products. Sample costs may apply and can be refunded upon placing a bulk order.

How can I become a distributor?

To become a distributor, contact our sales team with your business details. We’ll review your application and discuss partnership opportunities.

INFORMATION ABOUT US

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